Policies

Shipping Policy

All packages shipped within the US have a flat rate of $4.50 for USPS First Class Package and $10.00 for USPS Priority Mail Shipping. Both rates included a tracking number.

For shipments to Canada and the rest of the world, shipping is calculated at checkout and will also ship via USPS.

Shipping to the United Kingdom is currently unavailable.

Please allow up to 5-7 business days for orders to be packaged and shipped. 

Packages are dropped off to the post office on Mondays, Wednesdays, and Fridays. Orders packaged and tracking numbers are sent the day before. If the Monday is a US holiday, orders will be shipped on the following Wednesday.

Shipping times vary due to the COVID-19 pandemic. Once the package is shipped, it is out of my hands.

U.S. STICKER ONLY ORDERS: Orders that consist solely of stickers (depending on size, weight, and quantity) ship free via traditional USPS mail which typically takes 5-8 days to deliver. However, sticker orders that go over the 1 ounce limit for traditional mail will be cancelled with notice.

Packages that are returned due to incorrect or insufficient address information will be shipped again at the buyer's expense.

 

Return Policy

Returns and exchanges are not accepted as items are created and made in small batches and items may no longer be available. However, any issues can be resolved depending on independent cases.

If there are any problems with your order, please contact me at shopheylay@gmail.com or through the Contact page.